Bulow Casa Grand View Resort

Good service staff, fresh and delicious food, good location.

Summary: the hotel charged heavily for it, but didn't live up to its 5-star rating, rather a 3-star. Main reasons: Maintance not enough, everything seemed worn and in need of repair. Beds (round) were terrible, very hard and the round shape is useless for a tall person. Pillows were the worst. Pool wasn't kept clean and also not full, so not infinity , as intended and described. First few days the phone wasn't working, so didn't feel secure, in case of emergency. The style of the restaurant wasn't attractive in comparison with others on the island. Also missing spa/gym/massage offers, not in Thailand. No body lotion in the bathroom, not OK for a premium hotel. Wrong instruction for the safe. Positive: the staff, very friendly and helpful, but some seemed not trained enough for a 5-star hotel. Location and the beach was amazing. Breakfast and laundry service was good. Nice layout of the villa. Loved to have our own pool and secluded beach area.

Besides manager speaks a good English other employees speak very little English. They are super polite and intensive if they speak better English they would be more helpful.

The resort is good but no public swimming pool. Overall very nice resort.

ที่พักสวยมากๆ เหมาะกับการพักผ่อน วิวชายหาดขาวสะอาดตา ดูพระอาทิตย์ตกดินสุดโรแมนติก เป็นช่วงเวลาของการพักผ่อนที่ดีมากๆ

酒店不大，但是位置好好，風景絕佳，去的時候是雨季，每天一場大雨，也別有風味。房間很大，每天有膠囊咖啡，在房間喝喝咖啡很愜意。酒店沒有公共泳池，只有訂泳池房房間才帶泳池，但是離海灘近，去海里遊也一樣。